Privacy Policy
This Privacy Policy explains how SlabAI, operated by William Chandler Chapman ("we", "us", "our"), collects and uses your personal data. William Chandler Chapman is the data controller responsible for your personal data.
Personal data we collect
- Account details: your name (if provided), email address, and login credentials.
- Content you create: uploaded card images, grading reports, collection and value history, forum posts, and direct messages.
- Usage and technical data: device identifiers, IP address, session data, and basic analytics about how you use the Service.
How we use your data and legal basis
- To create and operate your account and provide the Service — performance of a contract.
- To process card images and generate AI grades and value estimates — performance of a contract.
- To secure the Service and prevent fraud or abuse — legitimate interests.
- To improve and maintain the Service — legitimate interests.
- To provide customer support — performance of a contract and legitimate interests.
- For optional marketing, where applicable — consent.
Who we share data with
We share personal data with the following categories of recipients:
- Hosting and backend providers that run the application infrastructure on our behalf.
- AI processing providers used to generate grading and value estimates from your uploads.
- Paddle.com, our payment provider and Merchant of Record, for sale of our products, subscription management, payments, tax compliance, and invoicing.
- Professional advisers (such as legal and accounting) where necessary.
- Authorities or other parties where required by law.
Data retention
We keep your account data for as long as your account remains active. If you close your account or request deletion, we delete or anonymise your personal data within 90 days, except where we must retain certain records longer to comply with legal, tax, or accounting obligations. Backups are purged on a rolling cycle.
Your rights
Depending on your location, you have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. You may also withdraw consent at any time where processing is based on consent, and lodge a complaint with your local data protection authority. To exercise any of these rights, contact us using the details below.
International transfers
Where personal data is transferred outside your region, we rely on appropriate safeguards such as standard contractual clauses or adequacy decisions to protect your data.
Security
We use appropriate technical and organisational measures to protect your data, including encryption in transit over HTTPS and row-level access controls so other users cannot read your private data.
Cookies
We use essential cookies and local storage to keep you signed in and remember your session, and limited analytics cookies to understand usage. You can manage cookies through your browser settings; disabling essential cookies may affect how the Service works.
Contact us
For privacy requests, data access, or deletion, contact William Chandler Chapman through the in-app community forum or your account contact channel. See also our Terms & Conditions.